Delivery & Returns
UK and European Delivery
Santa Maria delivers direct to your door. We deliver through-out the UK, including the Scottish Highlands, the Channel Islands, Northern Ireland and Europe. We try to keep delivery prices to the absolute minimum and process all orders within 24 hours of you placing the order. (Mon- Thurs). If you order before 11am (Mon-Thurs) your parcel will be dispatched on the same day. All our deliveries are expertly packed to minimise the risk of any breakages. Delivery charges include the cost of packaging and postage.
Delivery cost is based on weight and the volume of your order. The best way to see how much an order will cost is to add the items to your shopping basket and add your address and country or region within the UK.
All UK mainland orders are free if you spend >£35 and select our standard delivery service
UK mainland orders > 2kg are shipped using our Next Day Delivery service.
If you live in Northern Ireland, Highlands or Channel Islands and your parcel is below 8kg, your order will be dispatched by Royal Mail First Class and via our 2 day courier service if it is over 8kg.
Please note delivery times quoted are estimates only.
All UK mainland customers can make use of our interactive service. Once your order has been dispatched, you will receive an email or text message advising when your package will arrive with an hour delivery window. If the delivery time is not convenient, you will be directed to the Alchemyst web page, enabling you to change the delivery date/ time and to track your order. To make use of this service you will need to provide us with an email address or a mobile telephone number.
European orders are dispatched via our Couriers. European orders typically arrive within 7 working days from date of dispatch. Deliveries to non-EU countries take between 7-10 working days from dispatch.
Zone 1- Republic of Ireland, Belgium, France, Germany, Luxembourg, Netherlands.
Zone 2- Austria, Denmark, Czech Republic, Italy, Slovakia, Spain.
Zone 3- Estonia, Finland, Hungry, Poland, Portugal, Sweden, Slovenia
Zone 4- Bosnia, Bulgaria, Croatia, Greece, Iceland, Latvia, Lithuania, Romania, Serbia, Norway, Montenegro, Ukraine.
Europe- Non EU countries include Monaco, Norway, Liechtenstein & Switzerland and EU Islands Cyprus, Malta and Gibraltar